| What would happen if you did this?
Could somebody explain to me what will happen if the following scenario is created?
I have 8 phone numbers in a circular hunt.
1000 -> 1001
1001 -> 1002
1002 -> 1003
1003 -> 1004
1004 -> 1005
1005 -> 1006
1006 -> 1007
1007 -> 1000
1000 is the pilot and is set Forward Busy / No Answer to Voicemail. 1001-1007 are NOT set to Forward anywhere.
Person 1 calls in and hits 1000. While Person 1 is on the phone with 1000, Person 2 calls in. Will Person 2 roll to 1001, or will person 2 get voicemail?
Say all 8 lines are tied up. Person 9 calls in. Will person 9 get directed to voicemail or get a busy signal?
Will person 9 get a busy signal if all 8 lines are tied up, and 1000 is NOT set to Forward Busy / No Answer to Voicemail?
I am trying to understand how hunts work with the IVS2. I understand what hunts are, but I am a noob to this system. I have a situation setup like this on my IVS2, and I want to know how the hunt will react without having to inconvenience the switch board.
Any input you guys can give would be greatly appreciated!
Thanks! |