arganos

Here's the situation. I replaced an 8 button Dterm Series phone with a 16 button Dterm Series phone. The programmed buttons that were on the 8 button phone ( buttons 1-8 ) are now programmed on buttons 9-16.

If I look in MatWorx, it shows my line 1 is programmed on button 1. Command 9000 verifies this, but when the phone rings, my line one is on button 9. Button 10 is my line two, and so forth.

How do I fix this? I tried unplugging the phone and plugging it back in. I've tried deleting the extension from the LEN list and recreating it. I went into MatWorx and changed my phone to a 16D Series E, but my buttons are still on 9-16.

Anybody seen this before?

Thanks!