I have one user on our current Magix system with a Lucent phone. I don't have much except for the feature button. My avaya phones give me (of course) a lot more control. This lucent is pretty much (I believe) that weird analog hybrid that Partner used.
I also have little to no good documentation for this system which makes it specially fun.
I have one user who has a Lucent phone and I can't get the message status light to turn off. I know the originating phone (feature 54) and have cleared messages at that end.
But I can't clear the status light on this one users' extension. Is it something besides feature 53 or 54. I've tried some other key combo's but without much information it's been a crap shoot. I even tried a MWL refresh at the console with no joy.
The user's getting annoyed...I don't blame her
