Thread: TTY Phones
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Old 11-15-2007, 08:40 AM   #7 (permalink)
pedro1928
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I am managing a Avaya PBX, it's a Gov. small Call Center and they have been requested to provide service for TTY clients. What is a simple implementation to handle a TTY call. I know there several phones that can be use for this purpose, from a Analog phone model 6221 to Avaya Digital Phones 6416D and some Avaya IP Phones 4610, 4612, 4620 and 4624. I want it simple, but I believe that I need a Avaya special Software installad in the PC in order to answer back the TTY Hearing Disabilitie Customer. What do you recomend me.
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