Hi,
I have a bcm50.
I have configured a hunt group of 4 telephones to answer incoming calls.
With call pilot, I created a transfer node from any calls to a hunt group. The incoming calls hear the company greating and are tranfered to the hunt group. It works properly.
I want the incoming callers to dial my extension if they know it.
If the call pilot menu is a transfer node, the dial extension don't work during the company greating.
If the call pilot menu is a home node menu, the dial extension works, but to be atended by the operator you need to press 1 (for example).
I want my incoming callers to be able to dial the extension, but if they don't know it, I want them to be redirected to my operator
without pressing any key.
Could you help me?
Thanks a lot!
