| Just because you think "that seems like a feature that this phone system should be capable of doing" doesn't mean it is able to be done.
If you have an ACS, Release 6 or 7 you can forward an extension to an outside number. If you have a Partner Plus, Partner II, or ACS from 1 through 5, it's a no-go.
That's probably why you were originally set up with the "leave a message in the mailbox, and someone will be paged" senario. |