Quote:
Originally Posted by fone-tek  Unless you have "Centrex" service from your phone company, that allows you to "flash" and transfer a caller to an outside number, and disconnect leaving the two calls connected (which is different than 3-way calling), you will not be able to do that. That's probably why the caller is directed to a mailbox that notifies someone of the message. However, remember that the outcalling number can be a telephone, so instead of calling back in to get the message, you can log right in and listen when you get notified. |
why cant i set it up so that someone can push a button that will dial an outside line?
that seems like a feature that this phone system should be capable of doing.
right now, when someone calls in after hours they press 3 and they get sent to a mailbox. once the voicemail is left, the system auto pages our pager. then when the page is received, the dispatcher calls into our mail office to listen to the message...
it works, but its not practical.
i just want to eliminate the pager and have the outside callers/customers call our cell phone w/o announcing the number in our night greeting...i want the people calling in to be able to press 3 and instead of going to the voice mail box on our company PBX system to have it dial the night dispatchers cell phone. this way we can eliminate a pager.