PBX Info :: Your Free PBX, PABX and Telephone Information Resource - View Single Post - Creating a new IVR
Thread: Creating a new IVR
View Single Post
Old 10-01-2007, 11:08 AM   #1 (permalink)
ell
Junior Member

Activity Longevity
1/20 7/20
Today Posts
0/0 sssssss63
Location: Sussex
Rep Power: 0ell is an unknown quantity at this point
Gender:
Country:
Creating a new IVR
Hi we currently have a simple IVR which is hosted by an external company. However we are wanting to re-create this IVR on our system.

We need to have calls coming into 1 number and then the caller should be given 2 options. When they press 1 they should get transferred to an internal CDN, when they press option 2 they need to get transferred to ane external comapny.

I have enver created an IVR and so not really sure what to do! We have Meridian Mail and Symposium, can anyone give me some help or suggest the best way to do this?

Thank you.
ell is offline   sendpm.gif Reply With Quote