| double coverage?
Ok, hello there. My first post, hopefully I don't sound like I'm smoking something.
Here's the sitch (name's changed to protect the guilty):
Mary is on vacation. Jane is wanting Mary's calls. Not only her calls, but, her voice mails too. So, that eliminated just simple forwarding.
I could have sworn I've done the following before:
Setup VDN, in vector step have: route to EXT with cov y unconditionally
Setup coverage path with point 1 being that VDN
Change Mary's extension to that new coverage path.
Today, I find that the above is not working. Was I just imagining it working before?
If that doesn't work, anyone have any idea how Jane to get all of Mary's calls (and have Mary's unanswered calls go to Jane's voice mail) without turning Mary's extension into a VDN? |