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Old 09-13-2007, 03:26 PM   #1 (permalink)
dfrank
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Question Hunt Group Questions
Hi, first time posting on the forums, I searched for an answer to my questions but didn't find any.

I have a few questions regarding system programming on an Inter-tel 5000 system. We are starting up a small call center and would like to be able to do the following:
1- after so many seconds of holding/ringing, play a recording
2- in the event that the overnight person has to leave unexpectedly, we'd like to be able to forward calls to a cell phone
3- change ringing to silence (or potentially music in the future)

I have a basic understanding of system programming, but nothing advanced. Thanks in advance
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