| I would say the place to start is find out what they are expecting their phone system to do, what features do they have and what would they like to have. I know absolutely nothing about Panasonic but I agree with Cnavarro, you can usually save a lot of money if the existing system can be upgraded. That would be the first place to look once you know what your "client" wants. Good luck! __________________ Do not meddle in the affairs of dragons for you are crunchy and taste good with ketchup. Marty |