| Thanks for the reply bobcheese.
As far as I know, the reinitialization took place. They had me do a series of steps, but without having the book in front of me, I'm not 100% sure the sequence was followed correctly - they were walking me through everything over the phone.
I've got the original card back in it with the orignal cable, and it's still no dice. The PC occupies the same rack as the PBX, so the distance is less than 3 feet.
Everything was working perfectly until we added two new station cards. Right now I do not have the Callworx GUI software, and I am just about clueless when it comes to the CAT. I have no way of knowing what is going on inside the PBX at this point.
I am hoping that it is something relatively simple, that it is a configuration SNAFU of some type in the PBX, but I don't know enough about the NEC system to determine what the cause of the problem is, let alone the cure.
Any other suggestions you guys may have would be greatly appreciated. If someone could post up the proper procedures for resetting the card, and the appropriate CAT commands to verify the settings, I'm all ears.
Thanks! |