Jackie

Here's what I'm trying to do. We are setting up Cisco's CallManager at our branches to work with the Definity at HQ. I have to assign each voice mailbox in Audix a phantom extension in the Definity. This works fine because I have the phantom ext in Definity set with a coverage path to voicemail. Once it hits Audix, it goes to the auto attd routing table and routes the phantom extension to the correct mailbox. Now that I have fully used up the routing table, I need to think of another way to route these phantom exts to the correct mailbox. The reason for this is because the CM can't pass the same digits back once the call goes through, hence the phantom exts and routing. Pain in the butt, but something I need done by tomorrow morning. Avaya suggested I set the phantoms up as an Auto Attd with a timeout to the valid mailbox. I am trying to set this up, but having no luck.