| System capabilities and features ---6 one way/ half dozen the other
Ease of implementation ---- Depend on expertise ...easy for Cisco Guy ...Hard for Nortel Guy
Support and maintenance --- Depend on skill level
Uptime and reliability --- Pridictable --It isn't TDM but it is the future--
How to integrate Cisco IPT with CallPilot (703t) v4.0--- No experience on this integration but it can not be any harder then OCTEL..that was managable
Problems and challenges you had to overcome in transition--- Narrow minded people that only know one product (I've been dealing with Nortel for 23 years, Manage 30 systems from Option 11 to a handful of 81 PII FNF). Most people do not want to learn new things. Alway keep you mind open and be eager to learn. We are deploying Cisco now and it's only as reliable as the people that support it. Unfortunately there is a learning curve from triditional PBX techs. |