| Bill,
This is just my humble opinion.
On paper the features all match up as I am sure you are aware However if you compare them with Avaya and Siemens they will match up also. "The proof is in the pudding" as they say.
Nortel wins out in the folowing functionality that may or may not be relavent to you as things you normally do:
Multi site networking functions and features are transparent in the Nortel, the Cisco tries to do this but it is not as good (comparing similar functions with Main Site archetecture, Main site/Remote site is much the same)
The Call Centre Suite from Nortel is far superior to the Cisco offering.
Native full intergration to LCS/OCS without having to add hardware and software gateways between products for me is a massive plus (if you are going down the UC path).
Virtual office network functionality, hot desking, mobile workers, full integration with SRB and options of 1000B systems are all features that our customers are looking at and we position the Nortel as a solution in this space.
An admin system with messaging and maybe presence, all vendors are the same, Cisco are fantastic in this space and Nortel are trying to catch up with some of the end user funcetions that Cisco have introduced, it is the added functionality that Nortel have built over the last 30 years that makes it superior when you require the above mentioned features plus things like boss/secretary filtering that the Cisco doesn't really handle too well.
This is my Opinion, my company offer multiple vendor products and internally we use Siemens which also has some pluses over the Nortel and the Cisco but that is another story....
ATB |