| Nortel to Cisco Migration
We currently have 7 Nortel systems deployed throughout the US and Mexico. We have a Nortel CallPilot voicemail system. Two sites are building new facilities and we are considering implementing Cisco IPT there. We would put a call manager cluster at our main site (where voicemail is) and make the other site a remote (I think there are 2 flavors of Cisco remotes). The 2 sites would be connected via MPLS.
If you have transitioned from Nortel to Cisco I would be particularly interested in your experience as it pertains to:
System capabilities and features
Ease of implementation
Support and maintenance
Uptime and reliability
How to integrate Cisco IPT with CallPilot (703t) v4.0
Problems and challenges you had to overcome in transition
Thanks,
Bill |