| Nortel to Cisco migration We currently have 7 Nortel systems deployed throughout the US and Mexico. We have a Nortel CallPilot voicemail system. Two sites are building new facilities and we are considering implementing Cisco IPT there. We would put a call manager cluster at our main site (where voicemail is) and make the other site a remote (I think there are 2 flavors of Cisco remotes). The 2 sites would be connected via MPLS. If you have transitioned from Nortel to Cisco I would be particularly interested in your experience as it pertains to: System capabilities and features Ease of implementation Support and maintenance Uptime and reliability Problems and challenges you had to overcome in transition |