Avaya support Look around to see if someone previously bought Definity Site Administrator (DSA) software. It greatly enhances navigating the switch, especially over the console interface, and improves the Procomm command line world, too. Configuration is easy, it prompts during install. You get a big bonus of having access to reports/lists. Never having been to a class for any PBX does make working on a switch a humbling experience--my class was for Nortel Meridian, and this put things for the Avaya and Seimens in perspective--but if you get through the "adds/moves/changes", a great deal of what goes on daily sure does get easier. The DSA software really makes it easier, too. Adm2cic Atlanta |