M1tech

Has Nortel finally come up with a solution for allowing a 1'sy 2'sy user to strap on an MCA or CTI adapter to a phone set so that he can place calls straight out of his Outlook.

I know that Nortel was developing products that could do this.

Has anyone had experience with this. I've always been told to stray far, far away from this type of behaviour unless you want to go with a full blown TAPI server.

Is that still sage advice? I've heard that most users at best can only get the thing to work about half of the time.