| Hi Kieranmc, You could configure a fax server number as an ACD-DN and use the NCFW to divert the call to the DN of the first BRI service. You can then use the TSP config of that BRI to enable hunting so that when this dn is busy, it will hunt to the next BRI. Then config the TSP for that BRI to hunt to the next etc, until the last service which you do not enable hunting on. ATB |