| Better late than never...
I work for Kroger Corp.
The only issue that I have seen with upgrading to 4.0 is that if you are running a Pharmacy with an IVR menu it will eventually start giving a "Technical difficulties" error when customers try to do refills of their prescriptions.
Nortel has some kind of patch that they have to upload to fix this problem.
Other than that I have not heard of any problems with it.
On the good side of things the 4.0 web interface is WAY more user friendly than the 3.x interface.
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