| Hi,
Avaya do not deal directly with resellers or end-users. They have a distributor channel who they sell to, and they in turn sell to resellers who then sell to the public.
Are you a reseller or end-user? Either way, you will need to contact whoever you bought the system off and they will follow the procedure to pass the request on to Avaya. I'm not sure of who the distributors are in the UAE, but I think they will end up contacting Avaya in the UK who look after EMEA (Europe, Middle East, Asia). Contact they company you bought the system off and they should know how to deal with the request.
Thanks |