| Don't know your software release but you can try to locate commands 0184 and 0185 on exension and set to yes
3093 (on facilities) set to yes for that COS
check your created speed dial number-at front of "real" number insert external route acces code (0 or 9)
check if you set to yes "Open for COS" fields on your speed dial number
once finished, go to extension and dial *21*speed dial no# and make test call
or
dial *22*external acces code+destination public number#
Note: above commands depends of your BP software version...if it's old, some commands won't be available
Regards
Zoran |