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Thread: Crazy problem
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Old 04-28-2003, 10:21 AM   #4 (permalink)
jack
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M,

This sounds like a supervision issue.

Does this only happen with calls that 0'd out of the evil Octel?

I'd verify that all of the Octel Ports are configured the same first.

I'd also try and simulate this to see if all of the Octel ports have this or only certain ones, might be able to set up some traces on the Nortel & use the online cdr in the evil Octel.

If you can isolate this to certain cards I'd look at the programming in BOTH systems associated with thoose cards and I'd consider reseating the evil octel cards.

Of course as I'm sure that your already aware, the evil octel folks will say that teh problem is in the PBX.

Good Luck.

Jack

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