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| Originally Posted by dennooze So that's why Alcatel is so popular in Asia due to it's good pricing and it's features pack and maybe you can state the rough cost of your maintenance and i can estimate the price different. Coz i have some friends working in US as Alcatel 4400 System administrator and maintaining quite a huge one but users should not be any different from your size. That's the reason why Avaya is not very popular in my place and mostly used by US factories or companies like Intel.
Alcatel is quite good coz i have colleagues actually install Avaya systems coz i'm more towards certain brands and my colleagues often get feedbacks like yours. So i don't see anything that sounds fishy and maintaining people like you it's very expensive in my country so which is not appropriate. |
It really does not matter how good the price of equipment is when you are talking about replacing an existing network. The PBX's I deal with are scattered all across the US, from the East Coast to Hawaii and they are networked together so that a person just dials the four digit station number and can get anyone, anywhere. To replace all this with another brand would cost millions. Alcatel is not that well known here and finding techs to work on this large a network would be very difficult. Avaya trained people are easy to find.
As far as it being expensive to have trained people available to work on the systems, you get what you pay for.