acewarlock

This feature seems simple but it really is stupid the way it works, Instead of the Originating phone controlling if there is a second FNA it is controlled by the second set. If SFA is not on the second set it stops there, If SFA is set then all phones that call this second will go to the second forward even if they don't want it to.


Features and Services
Feature description
Second Level Call Forward No Answer enhances Flexible Call Forward No
Answer by forwarding unanswered calls twice. The following example best
illustrates this enhancement.
Party A places a call to extension 5000, which does not answer. Extension
5000 has Call Forward No Answer (CFNA) allowed and extension 6000
defined as its CFNA number. The call forwards to extension 6000. This is the
first level CFNA.
Extension 6000 also does not answer the call. This telephone has a Call
Forward No Answer and Second Level Call Forward No Answer allowed
Class of Service (FNA and SFA). As it has a CFNA number of 7000, it
forwards there. This is the second level of Call Forward No Answer. Note that
the forwarding DN is always obtained from the currently ringing telephone.
Page 680 of 3156 Call Forward No Answer, Second Level
If extension 7000 does not answer the call, one of two things may occur:
• If the original call is a Direct Inward Dialing (DID) or internal call, the
forwarded call continues to ring until answered or the calling party
disconnects.
• If the original call is extended by the Attendant Console, Attendant
Recall occurs.

[Edited on 25/4/2003 by acewarlock]