Yes, i agree with RixRide, a person who has wide knowledge in this area and also used to be an engineer and involved directly in this field. So i'm sure you know better than anyone else who are just a customer. And yes, knowledghe are meant to be shared among the vendors, but that's not always the case for everyone. For example your secret recipe for your restaurant, don't tell me that you reveal your ancient recipe just openly and that's goin to kill your own business. Will someone be that stupid do such things ?
Well what you said that was the old selfish me, but thing will never stay like this forever coz the world has changed so much. The business nature nowadays is more or symbiotic relationships and customer relationship based. If things were to jump the other way round or inversely then of course it won't be a proper cycle of economic and tradings will slowly die off. And then there's no need for distributor
but then customer always has the right to choose.
But then if everyone does that, then who's going to do business and and everyone must as well be a consumer instead of being a reseller. That's precisely a distributor and reseller for. Well i'm not so sure about things in your places. But what i know is that customers are getting picky and talk about end figures. And notice that things are getting cheaper and cheaper and profit margin is getting lower and lower. And there will be a point where many people can't operate even a small business, and supporting the resellers doesn't hurt, you are also helping them to sustain their growth and also to serve you better and also create job oppotunities.
And of course, you can always do the maintenance on your own, as i said before this has to be done at your own risk and if mistake done, the company who sold you the stuff will not held responsibility over your system. And as an engineer, i don't expect ourselves to uphold such cost for the system failure and that's costy i'm sure. That's the reason why maintenance contracts are usually provided by resellers to help you out and also in case your system down you can ask for an on loan sets.Isn't that beautiful ?
Anyway i love this community as i also see many experts around here and i also learn a lot and by helping out others, i'm also recapping the knowledge i have acquired. Sometimes experiences hurts us but as time goes by we learn to encounter them and learn how to conceal the special skills that we get. That's all i can say. If the things i said was too sensitive, please comment that out. But my thoughts will eventually reaches you when one day you become a boss of your own company. You will start to realise more elements of the business nature.
