Quote:
| Originally Posted by Spanton i currently us Avotus Intellcontrol product. it is a unix base system. fair product, but no support. I currently looking to replace with CommView or TM3(former OTM). If any one use any off these product please provide any feedback. thanks |
The OTM / TM3 Billing application is very solid and probably deployed as widely as any other Nortel compatible application. There are some capacity limitations for much large organizations (8000+ TNs) however the product is very stable and offers a wide array of reports.
While any Nortel Partner / Re-seller can offer the product, support, implementation, training and custom report requirements require specialists and there is a shortage of those out there for this application.
Some of our research shows that Nortel hints at 3-4 experienced 3rd party service provides for this product in North America. Of these the best (reliability and expertise) and most reasonable is offered by eteltech.com