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Old 04-23-2003, 12:07 AM   #3 (permalink)
tech_anon
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I agree with Rachelle. Check out your RAN trunks.
If the first 4 callers get RAN then are listening to music, the RAN trunks should be available for the next caller.
How many RAN trunks do you have? Next time you try this test, check to see if the RAN trunks show they are idle after you have 4 calls waiting in queue.
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